Frequently Asked Questions
Everything you need to know about your KITSCH™ beauty favorites.
When will my order ship?
We process and ship most orders within 1-2 business days. Once your package is on its way, you will receive a tracking number via email to follow its journey.
What is your return policy?
We want you to love your KITSCH™ products! If you are not completely satisfied, we offer a 90-day return window for most items in their original packaging.
Are KITSCH™ products eco-friendly?
Sustainability is at our core. Many of our products, such as our bottle-free shampoo bars and recycled plastic hair accessories, are designed to reduce environmental impact without sacrificing quality.
Do you ship internationally?
Yes, we ship to most countries worldwide! Shipping rates and delivery times vary by location and will be calculated at checkout.
How do I care for my satin pillowcases and hair accessories?
To keep your satin items looking their best, we recommend machine washing them in cold water on a gentle cycle and hanging them to air dry.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.